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History
From a Taiwan Shinto temple during the Japanese Occupation Period, the Taiwan Hotel was operated by Taiwan Travel Agency after WWII. Now, in 2014, the Grand Hotel has been in operation for 62 years.
 

Belong : The hotel belongs to the Duen-Mou Foundation of Taiwan.
Missions:

1.Develop international tourism business.
2.Cultivate international tourism talents.
3.Promote Taiwan through non-official activities and enhance friendly relations with international communities.

  Chairman: Mr. Lee Chien-Rong
President : Mr. Johnson Chiang
 
Establishment :
1952 The establishment of the Taipei Grand Hotel.
1953 The construction of the swimming,tennis courts,membership lounge.
1956 The opening of the Golden Dragon Pavilion and the Goden Dragon Restaurant.
1957 The opening of the Grand Hotel Kaohsiung (Kaohsiung LoveRiver).
1958 The opening of Jade Phoenix Pavilion.
The first foreign leader visiting the Republic of China, Reza Pahlavi, stayed at the first-generation Presidential Suite at the Grand Hotel.
1960 President Eisenhower of United States stayed at the Grand Hotel during his visit to Taiwan.
1961 The five founders, respectively Yin Zhong-Rong, Chou Hong-Tao, Yu Kuo-Hwa, Dong Xian-Guang and Huang Ren-Lin, who established the “Taiwan Friendship Foundation” filed for registration license to the Department of Transportation. Yin Zhong-Rong was elected as the Chairman.
1963 The opening of Chi-Lin Pavilion.
The King of Thailand, Bhumibol Adulyadej and his wife, Queen Sirikit Kitiyakara, were the first foreign leader couples who stayed at the Kylin Presidential Suite.
1964 The opening of Taipei International Airport Restaurant.
1965 The establishment of Taiwan's first in-flight catering service.
Expansion:
1967 Rated as one of the world top 10 hotels by the US Fortune Magazine.
1968 Completion of The Grand Hotel at Cheng Ching Lake, Kaohsiung.
Establishment of the Hualien Airport restaurant.
The Grand Hotel was voted the Best Hotel by the U.S, magazine ‘Holiday’, which described it as “a calming oasis within the hustle and bustle of the world”.
1971 The opening of five story,traditional Chinese place style Grand Hotel,by shores of Cheng-qing Lake.
1973 The opening of the Taipei Grand Hotel 14 story palace style bulding(Double Ten Day).
The start of the Kaohsiung Airport resturant and in flight catering services.
1975 The opening of the Yuan Shan Club of Taipei.
Amended the Friendship Foundation’s articles of incorporation. The capital was revised from 500,000 to 200 million with Chou Hong-Tao acting as the first Chairman after the revision and Mr. Hsu Run-Xun serving as the General Manager (called as Manager then).
1978 Severance of Diplomatic Ties between the U.S. and Taiwan. Minister of Foreign Affairs, Chiang Yang-Shih, and Deputy Secretary of State, Warren Christopher, proceeded a negotiation at the Emei Hall of the Grand Hotel (now called the Kulun Hall).
1979 Taipei SongShan Airport in-flight catering services relocated to Taoyuan International Airport.
1986 The Democratic Progressive Party was formally established at the Grand Hotel.
1988 The opening of the Yuan Shan Club of Kaohsiung.
Mr. Xiong Wan served as the second Chairman, with Mr. Hsu Run-Xun and Chi Han-Qian as the General Manager successively.
1990 “National Affairs Conference” was held at the Grand Hotel. A consensus was reached about the problem regarding the retirement of the first senior congressmen.
1992 In-flight catering kitchen built next to the Kaohsiung International Airport,establishing new resturants and coffee shops.
The opening of the Taitung Airport resturant.
Transformation:
1995 The disastrous fire at the Taipei Grand Hotel (was under reconstruction)
1998 The completion of the refurbishment of the Taipei Grand Hotel. It was reopened on June 23rd. In the same year, all airport restaurant and in-flight catering services were terminated.
Mr. Koo Chen-Fu served as the third Chairman, with Yan Chang-Shou and Niu Xian-Yue as the General Manager successively.
1999 Held the “Creative Eco-friendly Christmas” event for the first time.
2000 Won the 2000 Gold Awards from the Pacific Asia Travel Association.
Won the 2000 Best Corporate Image Prize from the Public Relations Foundation.
The People First Party was official established at the Grand Hotel.
Held the first “Manner-training Summer Camp for Little Ladies and Gentlemen (children)” in Taiwan as a tourist hotel.
2001 Dispatched members of the hotel to Shenyang, China to exchange ideas on Chinese culinary art with local hoteliers.
2002 Zong Cai-Yi served as the fourth Chairman with Mr. Li Yuan-Yi as the General Manager.
2003 Received honorable guests from a 2003 summit for leaders from seven nations in central America.
2004 Held the inauguration banquet for the 11th president and vice president of the Republic of China (Taiwan).
2005 Established a wireless Internet network with collaborative efforts from Chunghwa Telecom Co. Ltd. This is one of the pioneering wireless networks at five-star hotels in Taiwan.
2006 Established the Yang Ming Ocean Culture and Art Museum with collaborative efforts from Yang Ming Marine Transport Corp. The OCAM is a perfect example of culinary art and culture integrated and presented within the same exhibition space.
2008 The Commencement of the direct flight between the cross-straits. The first group of Mainland China tourists stayed in the Grand Hotel. Secretary of the Tourism Bureau, Lai Se-Zhen hosted a welcome dinner here at the Grand Hotel.
Zhang Xue-Lao served as the fifth Chairman, with Mr. Jiang Tsu-Hsiung as the General Manager.
The second Cross-Strait Consultation was held at the Grand Hotel where the Chairman of the Straits Exchange Foundation, Chiang Pin-Kung, met with the President Chen Yun-Lin of ARATS.
2010 Mr. Huang Da-Zhou served as the sixth Chairman.
The Yuan Shan Club of Taipei completed the construction of leisure facilities and commenced open recruitment for members.
2011 Lee Chien-Rong served as the seventh Chairman.
The Grand Hotel as responsible for the “Centennial National Day State Banquet”.
2012 The Grand Hotel passed the “Five Star Accreditation” evaluation done by the Tourism Bureau.
60th Anniversary of the Grand Hotel.
Held the inauguration banquet for the 13th President and Vice-President of the Republic of China.
Voted for the “Most Traditional Hotel” by “Hotel Club”, an international corporation in Australia.
2013 The 100th head of state received by the Grand Hotel--President Christopher J. Loeak of Republic of the Marshall Islands.

 

Privacy policy

Dear friends, welcome to the website of the Grand Hotel. To ensure your Internet safety and privacy when using our e-services, we have made a number of related policies as written in the following notice. Please read it carefully, as you will also get to know how the Grand Hotel collects, references and protects your personal information.

  • Applicability

    When a user uses the Grand Hotel’s e-services, the policies on the collection, referencing and protection of individual client information are applicable.

  • The collection and use of client information

    This website will not collect any of your personal information if you only browse the site or download files.

    When you use the hotel’s e-services, such as writing an email to the hotel team or making reservations online, you will be required to give some of your personal information, such as your name and email address.

    The website will then record the time when you use the services, as well as the pages your visit. Such information will only be used to conduct surveys on the website’s traffic and customer behavior within the company. This is done to improve our service quality only. We do not go into details of your other personal information.

  • Internet safety policies

    We use an intrusion detection system to monitor Internet traffic, make sure no uploads or change of information are made without authorization, and stop hackers from wrecking havoc on the hotel website.

    A fire wall system is also set up to avoid malicious intrusions or information thefts. We make sure the website is not destroyed by hackers and the rights of users are protected.

    We use anti-virus software to kills bugs on a regular basis. We do our best to provide a safe, clean e-network for our guests.

    We also patch computer programs regularly, as advised by our operating system providers.

  • E-mailing policies

    We will only email you hotel-related materials or send a reply to your account when you allow us to do so, such as when you register at our website, or when you undertake online application procedures. We always clearly state the hotel name in the emails, and we also offer a quick link to terminate subscriptions or access related information in the letters.

  • Information sharing

    The Grand Hotel will never sell, exchange or lease any of your personal information to other individuals, groups or private enterprises.

  • Privacy protection

    If you have any questions about our privacy protection policies, please email us to let us know.

Internet safety policies

All of the hotel staff is obliged to promote the following policies, so as to ensure the safety of the Grand Hotel’s information system, Internet network and related facilities.

  • Management goals
    •  Make sure the information system is in steady operations.
    •  Keep hackers and viruses from intruding or destroying the network.
    •  Prevent bad intent on and illegal use of the information system from happening.
    •  Avoid human error or accidents.
    •  Make sure the hotel’s physical surroundings are safe.
  • Information and software exchange management

    Such management includes receiving and delivering of information and software, setting up technical standards and operation process, establishing rules for identifying senders and recepients, settling on the responsibilities to take when information is lost, ensuring the ownership of such information and the intellectual property right of the software, making sure the information is kept safe, as well as taking measures to protect confidential or sensitive materials.

  • The planning and management of Internet safety
    •  A network operation and monitoring standard is established to ensure safe data transmission and Internet connections. This can also prevent unauthorized access from taking place.
    •  Examinations on Internet safety are conducted on a regular basis.
    •  A fire wall system is introduced to monitor the transmission of and access to data among nodes within and outside the hotel’s network.
    •  Experts on Internet safety are invited to detect network loopholes for the hotel.
    •  New safety measures will always be announced upon implementation.
    •  Sensitive information should be encrypted when transmitted via public Internet as such, or use VPN connections with the corresponding institutions.
  • Firewall management
    •  A firewall system is installed to ensure safe data transmission and data access among nodes within and outside of the hotel’s network.
    •  A military zone and de-military zone are established in the hotel’s fire wall system, so as to protect users according to the services they use. E-services based within the hotel’s network are located in the military zone, while ultra-network services like the World Wide Web and eBAS are set in the de-military zone.
    •  Users from outside the network have to apply in advance to use services provided in the military zone.
    •  The fire wall is installed according to the Internet safety regulations of the Grand Hotel.
    •  The firewall should be monitored by an expert team, and records should be examined at any time if needed.
    •  The administrator should use a terminal to access the system as the firewall host. Remote log-ins are strictly forbidden.
    •  Once the firewall is fully established, the system administrator should conduct all necessary tests to make sure the wall lives up to the required safety standards.
    •  When changes are made to the hotel’s Internet safety policies and regulations, the system administrator should review and adjust the setting and access of the firewall system, so as to keep the hotel network safe at all time.
    •  The system administrator is responsible for all issues related to Internet safety. S/he should also keep the system updated to refrain from various cyber attacks.
    •  If necessary, VPNs (virtual private networks) based of various safety levels should be established between the hotel and its corresponding institutions, so as to ensure safe data transmission.
  • Email system management
    •  Personal emails should be kept in the recipient’s own private account. They should be promptly deleted delivered to the hotel’s public email system.
    •  Confidential official documents should never be delivered via email. Sensitive information may be delivered online when necessary, but the letter(s) must be encrypted in advance.
    •  To avoid impostors from sending emails in the name of the hotel staff, an e-signature may be attached in the emails. This will also help identify the recipient/sender and ensure the authenticity of the documents.
    •  To avoid malicious file execution, suspicious emails should never be read. If the system is attacked in a case like this, please contact the system administrator.
    •  It is forbidden to send letters that make recipients feel uneasy or upset.
    •  Anonymous letters and forgery are also prohibited.
No.1, Sec. 4, Zhongshan N. Rd., Zhongshan Dist., Taipei City 10461, Taiwan (R.O.C.) Tel:+886-2-2886-8888 Fax:+886-2-2885-2885
The Grand Hotel Copyright (C) 2011 All Rights Reserved.
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