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ホテルの栄誉
 
受賞経歴
2001年内政部警政署より「2001年全国社会保防大系保防工作特優機関」に選ばれました。
 
2001年行政院労委員会より「餐旅業労工安全衛生促進会防災連盟績優機関団体楷模賞」を受賞。
 
2002年台北市警察局により2002年台北市観光旅館「安全防護」工作検査特優機関に選ばれました。
 
2003年台北市警察局により2003年台北市観光旅館「安全防護」工作検査特優機関に選ばれました。
 
2004年台北市警察局により2004年台北市観光旅館「安全防護」工作検査特優機関に選ばれました。
 
2005年衛生局より「成人健康体位績優団体賞」を受賞。
 
2005年衛生局より「2005年度推動台北市健康飲食新文化最佳拍檔賞」を受賞。
 
2006年交通部観光局より「2006年熱心観光事業団体」に選ばれました。
 
2006年労工安全衛生研究所より「安全衛生傑出研発成果推広賞」を受賞。
 
2006年台北市長より「2006年度績優健康職場賞」を受賞。
 
2007年行政院研考会より「2007年度英語サービス標章」で五つ星に認定されました。
 
2007年台北市警察局により2007年台北市観光旅館「安全防護」工作検査特優機関に選ばれました。
 
2007年衛生局より「2007年度台北市心職場運動営造健康快楽職場計画積極推動賞」を受賞。
 
2008年台北市市長より「台北市2007年推行労工安全衛生優良機関」を受賞。
 
2008年衛生署国健局より「健康職場自主認證健康促進標章」を受賞。
 
2008年台北市市長より「2008年度台北市健康職場健康卓越賞」を受賞。
 
2008年台北市警察局により2007年台北市観光旅館「安全防護」工作検査特優機関に選ばれました。
 
2008年内政部警政署より「2008年全国社会保防体系保防工作特優機関」に選ばれました。
 
2009年台北市政府観光伝播局よる「接待2009年デフリンピック(ゲスト)旅館評価」で、当ホテルは英語部門およびバリアフリー部門で優秀な成績を収めました。
 
2009年台北市中山区より健康サービスセンター賞を受賞。
「2009年度参加中山自主運動積極推動健康職場」感謝状
 
過去数年にわたり台北市献血センターから「献血救人」感謝状を多数受賞。

2012年 オーストラリア「ホテルクラブ」会員が選ぶランキング 圓山は伝統賞獲得
 

 

Privacy policy

Dear friends, welcome to the website of the Grand Hotel. To ensure your Internet safety and privacy when using our e-services, we have made a number of related policies as written in the following notice. Please read it carefully, as you will also get to know how the Grand Hotel collects, references and protects your personal information.

  • Applicability

    When a user uses the Grand Hotel’s e-services, the policies on the collection, referencing and protection of individual client information are applicable.

  • The collection and use of client information

    This website will not collect any of your personal information if you only browse the site or download files.

    When you use the hotel’s e-services, such as writing an email to the hotel team or making reservations online, you will be required to give some of your personal information, such as your name and email address.

    The website will then record the time when you use the services, as well as the pages your visit. Such information will only be used to conduct surveys on the website’s traffic and customer behavior within the company. This is done to improve our service quality only. We do not go into details of your other personal information.

  • Internet safety policies

    We use an intrusion detection system to monitor Internet traffic, make sure no uploads or change of information are made without authorization, and stop hackers from wrecking havoc on the hotel website.

    A fire wall system is also set up to avoid malicious intrusions or information thefts. We make sure the website is not destroyed by hackers and the rights of users are protected.

    We use anti-virus software to kills bugs on a regular basis. We do our best to provide a safe, clean e-network for our guests.

    We also patch computer programs regularly, as advised by our operating system providers.

  • E-mailing policies

    We will only email you hotel-related materials or send a reply to your account when you allow us to do so, such as when you register at our website, or when you undertake online application procedures. We always clearly state the hotel name in the emails, and we also offer a quick link to terminate subscriptions or access related information in the letters.

  • Information sharing

    The Grand Hotel will never sell, exchange or lease any of your personal information to other individuals, groups or private enterprises.

  • Privacy protection

    If you have any questions about our privacy protection policies, please email us to let us know.

Internet safety policies

All of the hotel staff is obliged to promote the following policies, so as to ensure the safety of the Grand Hotel’s information system, Internet network and related facilities.

  • Management goals
    •  Make sure the information system is in steady operations.
    •  Keep hackers and viruses from intruding or destroying the network.
    •  Prevent bad intent on and illegal use of the information system from happening.
    •  Avoid human error or accidents.
    •  Make sure the hotel’s physical surroundings are safe.
  • Information and software exchange management

    Such management includes receiving and delivering of information and software, setting up technical standards and operation process, establishing rules for identifying senders and recepients, settling on the responsibilities to take when information is lost, ensuring the ownership of such information and the intellectual property right of the software, making sure the information is kept safe, as well as taking measures to protect confidential or sensitive materials.

  • The planning and management of Internet safety
    •  A network operation and monitoring standard is established to ensure safe data transmission and Internet connections. This can also prevent unauthorized access from taking place.
    •  Examinations on Internet safety are conducted on a regular basis.
    •  A fire wall system is introduced to monitor the transmission of and access to data among nodes within and outside the hotel’s network.
    •  Experts on Internet safety are invited to detect network loopholes for the hotel.
    •  New safety measures will always be announced upon implementation.
    •  Sensitive information should be encrypted when transmitted via public Internet as such, or use VPN connections with the corresponding institutions.
  • Firewall management
    •  A firewall system is installed to ensure safe data transmission and data access among nodes within and outside of the hotel’s network.
    •  A military zone and de-military zone are established in the hotel’s fire wall system, so as to protect users according to the services they use. E-services based within the hotel’s network are located in the military zone, while ultra-network services like the World Wide Web and eBAS are set in the de-military zone.
    •  Users from outside the network have to apply in advance to use services provided in the military zone.
    •  The fire wall is installed according to the Internet safety regulations of the Grand Hotel.
    •  The firewall should be monitored by an expert team, and records should be examined at any time if needed.
    •  The administrator should use a terminal to access the system as the firewall host. Remote log-ins are strictly forbidden.
    •  Once the firewall is fully established, the system administrator should conduct all necessary tests to make sure the wall lives up to the required safety standards.
    •  When changes are made to the hotel’s Internet safety policies and regulations, the system administrator should review and adjust the setting and access of the firewall system, so as to keep the hotel network safe at all time.
    •  The system administrator is responsible for all issues related to Internet safety. S/he should also keep the system updated to refrain from various cyber attacks.
    •  If necessary, VPNs (virtual private networks) based of various safety levels should be established between the hotel and its corresponding institutions, so as to ensure safe data transmission.
  • Email system management
    •  Personal emails should be kept in the recipient’s own private account. They should be promptly deleted delivered to the hotel’s public email system.
    •  Confidential official documents should never be delivered via email. Sensitive information may be delivered online when necessary, but the letter(s) must be encrypted in advance.
    •  To avoid impostors from sending emails in the name of the hotel staff, an e-signature may be attached in the emails. This will also help identify the recipient/sender and ensure the authenticity of the documents.
    •  To avoid malicious file execution, suspicious emails should never be read. If the system is attacked in a case like this, please contact the system administrator.
    •  It is forbidden to send letters that make recipients feel uneasy or upset.
    •  Anonymous letters and forgery are also prohibited.
〒10461台北市中山区中山北路四段一号 電話:+886-2-2886-8888 ファクス:+886-2-2885-2885
The Grand Hotel Copyright (C) 2011 All Rights Reserved.
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