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2012-12-06
The First Lady of Dominican Republic, Mrs. Medina, Stayed in the Grand Hotel during Her Trip in Taiwan. The friendly service of the Grand Hotel has left a deep impression
The first lady of Dominican Republic Mrs. Montilla de Medina led a delegation to visite Taiwan during Oct. 22nd to 25th. The Ministry of Foreign Affairs especially arranged them to stay in the Grand Hotel. We welcomed her with the highest honor of the hotel.
Mrs. Montilla de Medina and the delegation have arrived at 5:50 AM on Oct. 22nd. They are warmly welcomed by the Chairman Mr Lee Chien-Jung, the General Manager Mr Johnson Chiang and senior managers when they arrived. Although after a long journey, the first lady was still energetic. When she got off in front of the main entrance of the hotel, our colleagues sent their regards to her in Spanish. That has left a deep and wonderful impression to her.
   For welcoming the first lady, the 24-hour reception of the Grand Hotel has done a lot of preparatory work, including the first lady’s working schedule and food preference. She likes light taste; she doesn’t eat fried food and red meat. That might be the first lady’s secret to keep her young looks and beauty even though she is already over fifty years old.
     During Mrs. Montilla de Medina’s trip in Taiwan, in addition to meet with the President Ma and attended the banquet held by the Deputy Minister of Ministry of Foreign Affairs, Mr. Simon Shen-Yeaw Ko,she also visited the Department of Social Welfare and the Central Training Center, Bureau of Employment and Vocational Training. On Oct 22nd, Mrs. Montilla de Medina was accompanied by our first lady Mrs. Christine Chow Mei-ching to visit the Children ARE Us Noodle Shop. Mrs. Montilla de Medina involves in social welfare activities and is devoted to promote the skills training program for disadvantaged children (street children and children with disabilities), children psychological counseling, children’s culture and music development and protection against family violence, etc. For enhancing the practical experience of directors in the first lady’s office, Mrs. Montilla de Medina wished to understand the current situation of the social welfare organization in Taiwan and to take that as a reference for the programs of social welfare in Dominican Republic.
     At the end of her four-day trip, Mrs. Montilla de Medina said to the Chairman Lee Chien-Jung that she sincerely appreciated to the honorable services provided by the Grand Hotel. She was impressed by the Grand Hotel’s building. In addition, the warm greetings in Spanish made her feel at home. She wished to stay in the Grand Hotel again. The Chairman Lee Chien-Jung also presented the 60th anniversary wine “The Grand Hotel 60th Green” to Mrs. Montilla de Medina and gave her the news clipping of her visit of the Children ARE Us Noodle Shop with our first lady Mrs. Christine Chow Mei-ching. Mrs. Montilla de Medina indicated that both these two gifts will be a permanent memory for her trip in Taiwan.
 

Privacy policy

Dear friends, welcome to the website of the Grand Hotel. To ensure your Internet safety and privacy when using our e-services, we have made a number of related policies as written in the following notice. Please read it carefully, as you will also get to know how the Grand Hotel collects, references and protects your personal information.

  • Applicability

    When a user uses the Grand Hotel’s e-services, the policies on the collection, referencing and protection of individual client information are applicable.

  • The collection and use of client information

    This website will not collect any of your personal information if you only browse the site or download files.

    When you use the hotel’s e-services, such as writing an email to the hotel team or making reservations online, you will be required to give some of your personal information, such as your name and email address.

    The website will then record the time when you use the services, as well as the pages your visit. Such information will only be used to conduct surveys on the website’s traffic and customer behavior within the company. This is done to improve our service quality only. We do not go into details of your other personal information.

  • Internet safety policies

    We use an intrusion detection system to monitor Internet traffic, make sure no uploads or change of information are made without authorization, and stop hackers from wrecking havoc on the hotel website.

    A fire wall system is also set up to avoid malicious intrusions or information thefts. We make sure the website is not destroyed by hackers and the rights of users are protected.

    We use anti-virus software to kills bugs on a regular basis. We do our best to provide a safe, clean e-network for our guests.

    We also patch computer programs regularly, as advised by our operating system providers.

  • E-mailing policies

    We will only email you hotel-related materials or send a reply to your account when you allow us to do so, such as when you register at our website, or when you undertake online application procedures. We always clearly state the hotel name in the emails, and we also offer a quick link to terminate subscriptions or access related information in the letters.

  • Information sharing

    The Grand Hotel will never sell, exchange or lease any of your personal information to other individuals, groups or private enterprises.

  • Privacy protection

    If you have any questions about our privacy protection policies, please email us to let us know.

Internet safety policies

All of the hotel staff is obliged to promote the following policies, so as to ensure the safety of the Grand Hotel’s information system, Internet network and related facilities.

  • Management goals
    •  Make sure the information system is in steady operations.
    •  Keep hackers and viruses from intruding or destroying the network.
    •  Prevent bad intent on and illegal use of the information system from happening.
    •  Avoid human error or accidents.
    •  Make sure the hotel’s physical surroundings are safe.
  • Information and software exchange management

    Such management includes receiving and delivering of information and software, setting up technical standards and operation process, establishing rules for identifying senders and recepients, settling on the responsibilities to take when information is lost, ensuring the ownership of such information and the intellectual property right of the software, making sure the information is kept safe, as well as taking measures to protect confidential or sensitive materials.

  • The planning and management of Internet safety
    •  A network operation and monitoring standard is established to ensure safe data transmission and Internet connections. This can also prevent unauthorized access from taking place.
    •  Examinations on Internet safety are conducted on a regular basis.
    •  A fire wall system is introduced to monitor the transmission of and access to data among nodes within and outside the hotel’s network.
    •  Experts on Internet safety are invited to detect network loopholes for the hotel.
    •  New safety measures will always be announced upon implementation.
    •  Sensitive information should be encrypted when transmitted via public Internet as such, or use VPN connections with the corresponding institutions.
  • Firewall management
    •  A firewall system is installed to ensure safe data transmission and data access among nodes within and outside of the hotel’s network.
    •  A military zone and de-military zone are established in the hotel’s fire wall system, so as to protect users according to the services they use. E-services based within the hotel’s network are located in the military zone, while ultra-network services like the World Wide Web and eBAS are set in the de-military zone.
    •  Users from outside the network have to apply in advance to use services provided in the military zone.
    •  The fire wall is installed according to the Internet safety regulations of the Grand Hotel.
    •  The firewall should be monitored by an expert team, and records should be examined at any time if needed.
    •  The administrator should use a terminal to access the system as the firewall host. Remote log-ins are strictly forbidden.
    •  Once the firewall is fully established, the system administrator should conduct all necessary tests to make sure the wall lives up to the required safety standards.
    •  When changes are made to the hotel’s Internet safety policies and regulations, the system administrator should review and adjust the setting and access of the firewall system, so as to keep the hotel network safe at all time.
    •  The system administrator is responsible for all issues related to Internet safety. S/he should also keep the system updated to refrain from various cyber attacks.
    •  If necessary, VPNs (virtual private networks) based of various safety levels should be established between the hotel and its corresponding institutions, so as to ensure safe data transmission.
  • Email system management
    •  Personal emails should be kept in the recipient’s own private account. They should be promptly deleted delivered to the hotel’s public email system.
    •  Confidential official documents should never be delivered via email. Sensitive information may be delivered online when necessary, but the letter(s) must be encrypted in advance.
    •  To avoid impostors from sending emails in the name of the hotel staff, an e-signature may be attached in the emails. This will also help identify the recipient/sender and ensure the authenticity of the documents.
    •  To avoid malicious file execution, suspicious emails should never be read. If the system is attacked in a case like this, please contact the system administrator.
    •  It is forbidden to send letters that make recipients feel uneasy or upset.
    •  Anonymous letters and forgery are also prohibited.
No.1, Sec. 4, Zhongshan N. Rd., Zhongshan Dist., Taipei City 10461, Taiwan (R.O.C.) Tel:+886-2-2886-8888 Fax:+886-2-2885-2885
The Grand Hotel Copyright (C) 2011 All Rights Reserved.
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