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The Renovation of Elite Rooms Has Been Completed Modern rooms with traditional Chinese heritage reproduce new elegance of the Grand Hotel
2012 was the sixtieth anniversary of the Grand Hotel
We have celebrated the glory of six decades since establishment in that year!
In 2013, the second sixty-year of the Grand Hotel has started up!
By viewing the splendors in the past, the Grand Hotel is opening a new future towards sustainable management in 2014.


  In order to enhance the lodging quality, the first stage of renovation of guest rooms has started from October 1st, 2013. The renovation of the elite rooms and corridors on the 7th, 8th, 9th floors and the modification of gym to elite rooms have been completed at the end of March. The elite rooms will provide service with a brand-new look. 

The historic Grand Hotel is able to attract tourist to stay and explore the historical paths of the hotel. However, historic doesn’t mean old. The hotel’s appearance may age with time, but the aging marks add more and more exclusive features to the globally unique palace-style hotel! In addition to its remarkable external architecture design, the Grand Hotel would like to offer the best accommodation quality to our guests and surprise them at the moment when opening the door!

  Therefore, to enhance the service quality of guest rooms and hotel’s competitiveness, attract more international tourists and domestic travelers and maintain the leading position in the increasingly competitive industry, the overall renovation of guest rooms in Grand Hotel is a task which brooks no delay.



Keep the traditions and walk into modern era 


Old architecture with new soul

  The Chinese palace-style architecture of the Grand Hotel has laid her unique position since its establishment on October 10th, 1973. The distinctive and special architecture inside the hotel not only leads the world, its appearance, the interior decoration and the use of colors fully shows the traditional Chinese style. No matter looking from distance or closely, in the daytime or at night, people will never feel tired of seeing it. However, as time goes by, we cannot help but facing the problems of aging equipment.


Recalling the previous largest renovation was the refurbishment of bath equipment in 2008. Except for that, the hotel has never had such a large-scaled renovation work. Guest rooms have never had extensive restoration so the interior equipment has been old and cannot meet guests’ expectation. It is necessary to conduct an overall renovation. Although all the former general managers have planned to refurbish guest rooms, their plan have been delayed and cannot be implemented. Therefore, under Chairman Lee Chien-Jong’s instruction, the General Manager Johnson Chiang planned actively and made a complete evaluation through various departments. To integrate the opinions of each department, they have held dozen of meetings and prepared for one year. After explaining to all the colleagues and with the consent of the Board, the renovation plan has finally been finalized.


  The renovation of guest rooms is significant to the Grand Hotel. It not just renovate the rooms, it is also a beginning for Grand Hotel to face the war positively in the increasingly competitive hotel industry. To live up the reputation of State Guest House, we expect to provide Ambassador-class hospitality service quality to every guest coming to Grand Hotel, no matter in software or hardware.


  The points of room renovation include changing traditional keys into IC card, bathroom equipment modification, renovation of standard rooms, re-equipment of Elite guest rooms and the theme design and planning of the corridor.



Ancient-coin-shape key has become a lost art

  Since the hotel has been established, guests had mixed feeling about the ancient-coin-shape key of the Grand Hotel. Although it is very heavy, it has been loved by guests because of its strong oriental style. Some guests even want to bring it home. However, in response to modern trends, the ancient-coin-shape keys have been replaced by IC cards. Even though the most characteristic keys with ancient copper coins disappear from the door, it will rebirth in Grand Hotel Cultural and Creative Center as a key chain. Every guest can bring it home and keep an eternal imprint of the Grand Hotel.



Renovation of bathroom

  The bath equipment that has drawn many criticisms from guests will be completely transformed after the renovation.

In the renovation of rooms, the transformation of bath rooms is the highlight of the work. In addition to build a good drainage system, the bathrooms are equipped with 4 pieces or 8 pieces equipments according to the room types. After a long day trip, our guests can easily freshen up.



The dust-laden beech flooring reproduces the elegance

  The most special thing in the renovation work is that the beech flooring covered by thick carpets will be showed again. Everyone knows that since the establishment of the new building in 1970, it was supervised by Miss Kong. Her carefulness and discreetness were the guarantee of Grand Hotel’s quality. The quality of beech flooring is excellent. To look for the beech flooring with such a good quality at present time shall be very costly. As to the daily maintenance, carpet and wooden floor have their own advantages and disadvantages not to mention they also have different styles. However, reproducing the original beech flooring should be the biggest feature of the Grand Hotel.



Transformation of Standard Rooms

  Generally, at the time of construction planning, there will be no room without view. In the past, the Grand Hotel has planned some guest rooms without view because of the reception and safety of foreign heads of states and government dignities. The purpose is to provide rooms for bodyguards to stay closely and protect the guest. The non-view rooms are still kept until now. Those rooms are not popular and guests usually do not want to choose the room unless they don’t have other choices. The rooms are also called “dark rooms”. However, the renovation of these non-view standard rooms will impress our guests. The design conception has elegantly transformed the rooms. The rooms are now bright and pleasant. Subtle arrangements enlarge the visual space and these rooms now provide guests a comfortable and tranquil place for resting.



Renovation of rooms fused with traditional and modern

  Rooms of Grand Hotel are larger than other hotels, this is an advantage. The conception of room renovation was not intended to make dramatic change, but to give her the era meaning again and keep showing her elegance in the existed spirit and connotation of the Grand Hotel.

  When the door is opened, the first thing comes into view is the closet and minibar at the entrance. The room is designed with brown color tone. When guests enter into the room, they will feel the stable ambience. The surprises of the newly-equipped rooms are waiting for you!

  After passing the entrance, the beautiful room will widen your eyes. A simple plum flower painting wall replaces the heavy headboard, reducing the heaviness of the overall space. The rooms are decorated with modified Chinese lamp holder in order to correspond with the palace-style architectural appearance of the Grand Hotel. We removed the heavy Chinese antique furniture to make the rooms more spacious.

  Against another wall is a simple shape desk, providing a convenient place for guests to handle their affairs. With the room renovation, we also introduced the 3C devices to meet the requirements of businessmen, including USB, HDMI and WiFi, etc.

  Bright bathroom is the most important place for guests. The newly renovated business rooms have been equipped with wet-dry separation bathrooms. In addition, the double sinks meet the requirements of today’s travelers.



Long corridor along the rooms is decorated with traditional arts

  Looking the five-star hotels around the world, only few hotels have such a spacious corridor.

        The main purpose of establishing the Grand Hotel was to receive foreign heads of state and honorable guests. Because of the safety consideration, the Grand Hotel cannot be compared with general hotels. The spacious corridor will allow the guests feel ease and comfortable while walking through it without sense of oppression.


  The furnishing of the new corridor remains the spirit of Chinese traditional arts of the Grand Hotel as the main concept of design. Modern smooth lines respond to the bright and fresh walls, showing a classic modern style.


The original red carpet has been replaced in order to match the new design of corridor. Chinese classic elements have been introduced as well. The designer has selected the patterns of the four plants: the orchid, the bamboo, the chrysanthemum, and the plum blossom, to make the carpet especially woven for the Grand Hotel and laid on the corridor of guest rooms. Do you notice that? The Chinese-style geometric lines on the windows of non-view rooms have become round tracery, responding the four plants! The bamboo and chrysanthemum not only have classic style but with festive charm! They welcome each guest on the corridor to guest rooms.


  Most people like new and fine-quality things. It seems more obvious that the affection to new things reflects on the hotel people choose to stay when they are travelling. People like the newly open and newly renovated hotels. It is easy to understand that the newly established or newly renovated hotels have new equipments with good quality, which make guests feel comfortable and worthy of money.


  With the completion of the 1st stage room renovation, the 2nd stage work of 2nd ~ 6th floors will soon begin. The renovation is estimated to be done during April 20th to September 20th, 2014. Although the renovation works have been carried out in two stages, the overall style of rooms on the 2nd~ 9th floors is consistent. We will present the most beautiful and elegant elements of the Grand Hotel in front of everyone.



Privacy policy

Dear friends, welcome to the website of the Grand Hotel. To ensure your Internet safety and privacy when using our e-services, we have made a number of related policies as written in the following notice. Please read it carefully, as you will also get to know how the Grand Hotel collects, references and protects your personal information.

  • Applicability

    When a user uses the Grand Hotel’s e-services, the policies on the collection, referencing and protection of individual client information are applicable.

  • The collection and use of client information

    This website will not collect any of your personal information if you only browse the site or download files.

    When you use the hotel’s e-services, such as writing an email to the hotel team or making reservations online, you will be required to give some of your personal information, such as your name and email address.

    The website will then record the time when you use the services, as well as the pages your visit. Such information will only be used to conduct surveys on the website’s traffic and customer behavior within the company. This is done to improve our service quality only. We do not go into details of your other personal information.

  • Internet safety policies

    We use an intrusion detection system to monitor Internet traffic, make sure no uploads or change of information are made without authorization, and stop hackers from wrecking havoc on the hotel website.

    A fire wall system is also set up to avoid malicious intrusions or information thefts. We make sure the website is not destroyed by hackers and the rights of users are protected.

    We use anti-virus software to kills bugs on a regular basis. We do our best to provide a safe, clean e-network for our guests.

    We also patch computer programs regularly, as advised by our operating system providers.

  • E-mailing policies

    We will only email you hotel-related materials or send a reply to your account when you allow us to do so, such as when you register at our website, or when you undertake online application procedures. We always clearly state the hotel name in the emails, and we also offer a quick link to terminate subscriptions or access related information in the letters.

  • Information sharing

    The Grand Hotel will never sell, exchange or lease any of your personal information to other individuals, groups or private enterprises.

  • Privacy protection

    If you have any questions about our privacy protection policies, please email us to let us know.

Internet safety policies

All of the hotel staff is obliged to promote the following policies, so as to ensure the safety of the Grand Hotel’s information system, Internet network and related facilities.

  • Management goals
    •  Make sure the information system is in steady operations.
    •  Keep hackers and viruses from intruding or destroying the network.
    •  Prevent bad intent on and illegal use of the information system from happening.
    •  Avoid human error or accidents.
    •  Make sure the hotel’s physical surroundings are safe.
  • Information and software exchange management

    Such management includes receiving and delivering of information and software, setting up technical standards and operation process, establishing rules for identifying senders and recepients, settling on the responsibilities to take when information is lost, ensuring the ownership of such information and the intellectual property right of the software, making sure the information is kept safe, as well as taking measures to protect confidential or sensitive materials.

  • The planning and management of Internet safety
    •  A network operation and monitoring standard is established to ensure safe data transmission and Internet connections. This can also prevent unauthorized access from taking place.
    •  Examinations on Internet safety are conducted on a regular basis.
    •  A fire wall system is introduced to monitor the transmission of and access to data among nodes within and outside the hotel’s network.
    •  Experts on Internet safety are invited to detect network loopholes for the hotel.
    •  New safety measures will always be announced upon implementation.
    •  Sensitive information should be encrypted when transmitted via public Internet as such, or use VPN connections with the corresponding institutions.
  • Firewall management
    •  A firewall system is installed to ensure safe data transmission and data access among nodes within and outside of the hotel’s network.
    •  A military zone and de-military zone are established in the hotel’s fire wall system, so as to protect users according to the services they use. E-services based within the hotel’s network are located in the military zone, while ultra-network services like the World Wide Web and eBAS are set in the de-military zone.
    •  Users from outside the network have to apply in advance to use services provided in the military zone.
    •  The fire wall is installed according to the Internet safety regulations of the Grand Hotel.
    •  The firewall should be monitored by an expert team, and records should be examined at any time if needed.
    •  The administrator should use a terminal to access the system as the firewall host. Remote log-ins are strictly forbidden.
    •  Once the firewall is fully established, the system administrator should conduct all necessary tests to make sure the wall lives up to the required safety standards.
    •  When changes are made to the hotel’s Internet safety policies and regulations, the system administrator should review and adjust the setting and access of the firewall system, so as to keep the hotel network safe at all time.
    •  The system administrator is responsible for all issues related to Internet safety. S/he should also keep the system updated to refrain from various cyber attacks.
    •  If necessary, VPNs (virtual private networks) based of various safety levels should be established between the hotel and its corresponding institutions, so as to ensure safe data transmission.
  • Email system management
    •  Personal emails should be kept in the recipient’s own private account. They should be promptly deleted delivered to the hotel’s public email system.
    •  Confidential official documents should never be delivered via email. Sensitive information may be delivered online when necessary, but the letter(s) must be encrypted in advance.
    •  To avoid impostors from sending emails in the name of the hotel staff, an e-signature may be attached in the emails. This will also help identify the recipient/sender and ensure the authenticity of the documents.
    •  To avoid malicious file execution, suspicious emails should never be read. If the system is attacked in a case like this, please contact the system administrator.
    •  It is forbidden to send letters that make recipients feel uneasy or upset.
    •  Anonymous letters and forgery are also prohibited.
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