Privacy Policy

Dear friend, welcome to The Grand Hotel Website!

In order to respect and protect your security and privacy when using the Internet, this website has established a privacy and information security policy announcement.

We ask that you read the following information carefully as it will help you understand how the hotel website protects the security of your services while using the website.

The following information will also explain how the website will collect, apply and protect any personal information you provide.

  1. Applicable Areas
    • Protection is active during all collection, application and protection of personal information on The Grand Hotel Website.
  2. Collection and Usage of Personal Information
    • This website will not collect any identity-related personal information from browsing or file downloads.
    • When personal information is required to contact us or book a room, our hotels will ask you to provide your full name and e-mail.
    • The website records the amount of time the user spends online and the web pages viewed on the website. This information is used for the analysis of the total amount of website traffic and online behavior conducted by the website management unit.
    • In order to improve the service quality of this website, individual users will not be analyzed.
  3. Information security
    • The website uses network-intrusion detection systems to monitor network traffic. The detection systems will identify unauthorized attempts to upload, change, or vandalize web page information.
    • A firewall is installed to prevent illegal intrusion, destruction or theft of information. The firewall is in-place to prevent illegal use of the website and to protect the rights of the users.
    • Anti-virus software is also installed and scans are conducted regularly to provide users with a safe web-browsing environment.
    • Appropriate update patches are applied regularly based on notifications from the operating system manufacturers.
  4. Policy for sending emails
    • This website will send the information or reply to you by email after gaining your consent beforehand or after registration and logging in. In addition to indicating that the information or e-mail is sent by The Grand Hotel.
    • The website will also provide you with methods, explanations or function links to cease receiving these e-mails or information.
  5. Information Sharing and Disclosure
    • This website will never sell, exchange, or rent any personal information to other groups, individuals or private companies.
  6. Consultation on Privacy Protection Announcement
    • If you have any questions about the privacy protection of this website, please feel free to e-mail us.